If you would like to exchange your items please contact us within 31 days of receiving your purchase and we will provide you with our return address and instructions for sending the item(s) back. In the meantime, place an order for the new knobs, handles or pulls directly from our site. This is the fastest way to get your new items. We will ship your new order within 24 hours of receiving it. We will issue a refund for the returned items once they arrive back to us.
 
We double check every order and strive to only send you quality, top notch items. If any of your knobs were damaged during transport please let us know immediately so we can find an applicable solution.
 
You can send any items you wish to return to: Trinca-Ferro Brazil Rua Capitão Antônio Rosa, 409, CEP 01443-010 São Paulo - SP - Brasil